Excellent job and highly recommended!
Excellent job and highly recommended! We worked with Anna and Joshua to let our flat. They did an amazing job arranging viewings and finding a tenant. Anna worked around the clock and kept us posted through the whole process. Much appreciated!

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View our Let Properties

Free Letting Valuation

When we begin to work together, the first step will be to determine the rental value of your property. A lot of factors can impact this from obvious things like the size and number of bedrooms, to the distance from tube or bus stops and the local market activity. Our lettings director will arrange to visit the property, speak with you about the amenities and offer you a guide on the potential yield. We will take all elements of the property and the local area into consideration in order to set a realistic price for you. We pride ourselves in providing our Landlords with honest market advice.


Guide to letting your property

Welcome to the Helliwell & Co. Guide to Letting, where we offer you all the tips and tools to help you get the most from your property.

Letting your home can be a stressful experience but at Helliwell & Co. we take you through each process step-by-step, to ensure an easy and smooth journey for you and your tenant. From valuation, photography and throughout the tenancy, our dedicated team will work closely with you to ensure a swift and simple experience.

How it works:


We make sure that your property is on the market for the right price for you and the tenant, we use local knowledge, forecasting and market insight to position your property just right. In order to show your property's true potential, we will also offer you advice on any potential works or redecorating before viewings commence. In addition, we can advise you on the legal requirements needed such as smoke alarms, carbon monoxide detectors and gas safety certificates to keep both you and your tenants protected.


We use a range of tools to market your property to the right people but there are a few other things that can help. House dressing, where we advise you on the best way to present your property, as well as taking the highest quality photos and providing detailed floor-plans to ensure you get the best price for your home. At Helliwell & Co. we advertise on several portals including Rightmove, Zoopla, Primelocation and On The Market and can offer special online products such as "Featured Property Listing", which allows your property to be listed at the top of these leading property portals search engines.

In addition we use the most up-to-date technologies alongside traditional methods providing your property with the optimal exposure at no additional cost to you including social media advertisements on Facebook, Instagram and Twitter.

Local Knowledge 

Our extensive network of tenants and a strong community presence ensures a unique and broad reach for your property.

Negotiating your Tenancy Agreements 

Our highly trained, professional consultants work hard to achieve the best possible price for your property. Before presenting an offer to you we gather all information including their move-in date, contract length, furniture requirements and combined salary to give you a clearer picture of your prospective tenants before proceeding.

Referencing and the Contracts 

Once we have found you the right tenant, we will proceed with referencing. We use a trusted and well established referencing agency who collate various elements of your prospective tenants personal and professional history to ensure the accuracy of the information we provide you with, giving you full transparency and peace of mind. Full reports will be provided to you once complete to review and approve before proceeding.

 What is included in the referencing process:

  • Credit Score
  • County Court Judgments (CCJs)
  • Photo identification and bank statements
  • Income to Rent Ratio (in order to pass the affordability rate, your tenant must being earning no less than 2.3x the annual rental amount / their share of the rent)
  • Employment Reference - Current, Past and Future (if applicable)
  • Previous Landlord Reference - Current and Past (if applicable)
  • Character Reference 

If your tenant is studying, they will be required to supply a UK-based Guarantor (they must own a property in the UK and earn 3 times the rental amount / their share of the rent) or advanced rental payments of between 6-12 months.

The lettings director or a senior member of the team will be on hand to work with you through the process and ensure all the elements are moving at a timescale to suit you.

Corporate Letting 

We have strong relationships with large businesses in the local area who sponsor overseas employees to live in the UK. Under these circumstances the business takes on the responsibility of the rent and the deposit on behalf of their employee. To find out if your property is eligible for this scheme please speak with the lettings team on 020 8799 3810.

Short Lets 

Occasionally, people approach us who require a place to live for just a few months. Some landlords consider this a hassle but shorter agreements can offer higher yields so it could be the right option for you.

Relocation & Our Partnerships

It is commonly known that large corporate companies employ relocation agents to assist them with their property search and at Helliwell & Co. have hundreds of partnerships with relocation agents throughout the world, connecting us with high calibre tenants who are looking to relocate to London. We are their first point of contact when a new search takes place in West London and receive emails daily from clients moving from Japan, America, Europe and beyond.

Inventories Explained

At the beginning and end of every tenancy we conduct an inventory report (also known as check-in and check-out reports), for which both parties will need to review, sign and return. This ensures that both you and the tenant have a clear record of all the items, along with the condition of the property at the beginning and end of the rental term. With this, you are fully covered should anything be damaged or go missing during the term and the cost will be deducted from the tenant’s deposit. Although not compulsory, we highly recommend that you have these reports conducted as it may become difficult to claim for damages from the tenants deposit without one. We use a dedicated third party firm to conduct the reports to ensure unbiased reviews. Should you have a deposit dispute at the end of the tenancy, your chosen deposit protection scheme will use the inventory report as evidence in order to settle the dispute fairly for both parties.

Our Services:

Landlord Guide & Advice

Our experienced team will be on hand throughout your letting process to offer you guidance and advice to make it as easy, and simple as possible. 

Tenant Introduction

We use a range of online and offline tools to find the right tenant(s) for your property.

Rent Management

In addition to finding you the perfect tenant, we will collect the rent on a monthly basis and deduct our fee on the rental due date. Landlords sometimes prefer this option as its helps with cash flow. We will also be on hand to chase or assist with any rent in arrears (although we hope from the referencing process this shouldn't occur!).

For information on Property Management please click here

Legislation & Legal Support

We work with a team of experienced solicitors who specialise in all aspects of residential property transactions. They have been assessed and accredited by the Law Society so you can rest assured that you will get a high-quality service when you instruct our solicitors. Just ask the Helliwell & Co. team about an introduction.

Marketing your Property

We are one of the select few agents who can use all four portals - Rightmove, On The Market, Zoopla and Primelocation - to market your property, this means we have a wider reach than nearly every other agent in the area.  Our extensive network and strong community presence ensures a unique and broad reach for your property.

Right to Rent

The ‘right to rent’ simply means ensuring that your prospective, or current, tenant is legally allowed to rent in the UK. We can undertake this check for you, using the accredited method, so you have peace of mind when letting your property through Helliwell & Co.

Rent Guarantee 

Even the most conscientious of tenants can sometimes become unable to pay their rent and in many cases, a change in circumstances that are outside a tenant's control such as redundancy or long term illness, can unfortunately cause a tenant to default on their rent.  As a landlord any missed rental payments could impact your income or risk your ability to make mortgage payments and Rent Guarantee insurance, helps to ensure that you will still receive your rental income, should the unexpected occur.


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Our customers are extremely happy with our service but don't take our word for it

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