helpful and very quick to reply
John is really helpful and very quick to reply when in need. Anna was also very helpful during our move in, liaising with the landlords.
I was very satisfied with the service provided by Joshua Helliwell
I was very satisfied with the service provided by Joshua Helliwell. His manner throughout was courteous, despite difficulties encountered on the way, which he handled proactively with Ann evident knowledge of the buying and selling landscape to produce a positive result. He kept me informed throughout, calls were always answered, he guided through the process with kindness and confidence. The photos were excellent; I could fully reccommend him.
Anna is unbelievable organised
I have been with Josh and his team since they started up and I cannot speak highly enough of how I have been treated.Anna is unbelievable organised,I thought I was organised until I met her and Josh is always a pleasure to deal with.I have had many offers to go with other agencies,but Josh and his team have never let me down,always finding me excellent tenants,hopefully this will continue.
My family and I have been letting our home with a variety of estate agents over the last few years, but our first dealing with Helliwell & Co. ensured that will not be the case anymore.
They dealt with all of our needs with sheer professionalism, kindness and went beyond everything we required. Their outstanding team - who are hard working, available to contact all the time and extremely friendly - ensured whatever we needed was instantly provided. Superb service!
All I can say is that 5 stars is not enough as both Anna & Josh & everyone else who works at this estate agents, deserves 10 put of 10 .
All I can say is that 5 stars is not enough as both Anna & Josh & everyone else who works at this estate agents, deserves 10 put of 10 . I can honestly say that we have been using them for over 5 years and they are all professional, polite, courteous always, I never have to chase up emails or calls as Anna is on the ball 100%. We have complete faith in them & would have no problem recommending them.
Anna was very responsive to emails and calls and was very reassuring.
My husband and I have had a very positive experience, finding a place to rent at fairly short notice, through Heliwell & Co, after a rental property with a competitor estate agent fell through, through no fault of ours. Heliwell understood our needs well. Alistair Read spent time taking us to a number of rental properties and matched us well with the house that we are now renting; he quickly negotiated the terms with the Landlord, which both the Landlord and we were happy with. Alistair comes across as being candid, open and quite a refreshing change from other estate agents we have encountered. Anna Thurukeswaran worked quickly to get the tenancy contract sorted; Anna was very responsive to emails and calls and was very reassuring. All in all, a good and happy experience and I would not hesistate to recommend them.
Very grateful to The Helliwell staff Particularly Anna and Josh
As a landlord, in a particularly sticky situation they helped me with a problem and they took the timeout to look after me and go that extra yard until my problem was solved
Very grateful to The Helliwell staff
Particularly Anna and Josh
Very pleased with my experience,
Very pleased with my experience, my partner and I called up about renting a flat we had seen online.
Mark Connolly from the word go kept us up to date with the property he arranged a viewing as well as organising similar properties close by for us to see on the same evening which ticked all our boxes.
Mark listened to our requests and showed us properties which matched our brief and matched our budget. He was transparent and fair with the price and walked us through the process once our offer was accepted. A very helpful office and would highly recommend to anyone wanted to rent in the area.
Michael showed us around the property and has been extremely helpful
Helliwell and Co. were absolutely brilliant helping us find our ideal house to move into. Michael showed us around the property and has been extremely helpful and informative during the whole process - would highly recommend!
Everyone has been very professional from our first meeting
We are very happy that we chose Helliwell's as mwanaging agents for an investment flat that we bought last month in Hanwell. Everyone has been very professional from our first meeting with Joshua in their Ealing Office to John who has been on hand to deal with any questions we have had whilst preparing the flat for the new tenants (which the team found within a week) not forgetting Cora who has kept us on track with all the paperwork. Our new tenants move in next week and we look forward to working with Helliwells in the future.
John's been nothing but there for us during some tricky situations
John's been nothing but there for us during some tricky situations. He's incredibly helpful and considerate! He always has the tenants best interest at heart and you can always rely that he'll be on the other end of the phone if you need him!
5stars all round
I have been very happy with this estate agency. Anna helped me when I was moving into the property, she went out of her way to sort things out, so I coukd move in as soon as possible.
John has been an excellent property manager. He always responds to emails very quickly and in person he is very friendly and likeable, as well as professional.
Would recommend this estate agency to my friends (and I have actually done so already).
5stars all round
we feel more taken into consideration
Since John started as our property manager, we feel more taken into consideration. He is honest and to the point. Had no issues with the property. All is running smoothly. Any issues I had were resolved.
They are young and hungry, which means their customer service and approach is first class.
They may be relatively new in the Ealing Estate Agency game, but that is their advantage! They are young and hungry, which means their customer service and approach is first class. I live in Australia and they look after my flat in Shepherds Bush. Helliwell's have been quick to fill it at the end of tenancys, and John especially has been very quick to resolve any issues that arise in the flat (eg; the boiler breaking). Communication is great. I'd highly recommend these guys.
Constantly approachable and up front
Dealt with our purchase with great attention to detail and honesty. Marco also offered help with the sale of our previous home, and was constantly approachable and up front. Highly recommended.
Listened carefully to our requirements
Joshua Helliwell from Helliwell & Co has been very friendly, approachable, helpful and professional throughout the entire letting process. He listened carefully to our requirements and all the properties he showed us reflected our needs and budget. My husband and I would not hesitate in recommending Helliwell and Company.
Highly recommend Helliwell & Co
I would highly recommend Helliwell & Co. to others, they found me a tenant within two weeks of it coming on the market. Joshua Helliwell came around to value my property and achieved £150 a month more than I originally expected I would achieve. Thank you Joshua & the team for all your hard work!